If hail hit your home in Surprise, AZ, check your outdoor AC unit for bent fins, dents, fan damage or a refrigerant leak. Take photos, then call My AZ Pro at 833-692-9776 for an inspection and a written damage report you can share with your insurance company.
Hail and your AC in Surprise
The October 21–22, 2026 storms dropped golf-ball-size hail on north Phoenix and Glendale, with smaller hail near Peoria. Preliminary weather reports did not list hail inside Surprise, but hail falls in narrow bands, and neighbors a few miles apart can see very different damage. If hail fell at your home in Surprise (85374, 85378, 85379, 85387, 85388), check your outdoor AC unit before the next hot stretch.
Signs your AC was damaged
- Bent, flattened or crushed fins on the outdoor unit’s coil
- Dents or holes in the top, side panels or fan guard
- A cracked, bent or wobbling fan blade, or new rattling and grinding
- Hissing, oily spots on the coil or weaker cooling, which can mean a refrigerant leak
- Damaged wiring, conduit or the electrical disconnect box beside the unit
- Higher bills or longer run times after the storm
What to do next
- Stay safe first. Stay away from downed power lines. If the outdoor unit’s wiring, conduit or disconnect box is damaged, or the unit is grinding or smoking, turn the system off at the thermostat and the breaker.
- Take photos right away. Photograph the outdoor unit from every side, close-ups of bent fins and dents, and a hailstone next to a coin or ruler if you still have one. Note the date and time of the storm.
- Call My AZ Pro for an inspection. We check the coil, fins, fan, electrical parts and refrigerant pressures, then give you photos, a written damage report and a repair estimate.
- Call your insurance company or agent. Report the damage, ask whether you have a separate wind and hail deductible, and get a claim number. Your policy decides what is covered.
- Prevent more damage and keep receipts. Most policies expect you to take reasonable steps to stop further damage. Keep receipts for any emergency repairs.
- Watch out for storm chasers. Be careful with door-to-door contractors after a storm. Choose a local, licensed company you can call back.
Insurance claims
Sudden hail damage to a central air conditioner is commonly covered under the dwelling portion of a homeowners policy after your deductible. Check whether you have a separate wind and hail deductible, and report damage promptly. We give Surprise homeowners dated photos, a written damage report and an itemized estimate to share with their adjuster. Read more about hail damage insurance claims.
Typical repair prices
| Hail damage repair | Typical Price Range |
|---|---|
| Damage inspection (waived with any repair) | $95 |
| Condenser fan motor replacement | $350–$800 |
| Refrigerant leak detection | $250–$700 |
| Refrigerant leak repair | $400–$1,500 |
| Condenser coil replacement | $1,200–$3,000 |
| Disconnect replacement | $200–$500 |
| Condenser replacement | $2,500–$6,000 |
Typical installed ranges for residential systems in the Surprise / West Valley area, for general guidance only and not a quote. Your exact price is given in writing before any work begins. There is never an extra charge for nights, after-hours or weekends. See our full price guide.